Welcome to Elysium Properties. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
- Property Search Information: Preferences and criteria for property searches.
- Account Information: Username, password, and other details necessary for account creation and management.
- Usage Data: Information on how you use our website, including your IP address, browser type, and browsing history.
2. How We Collect Information
- Directly from you when you register, fill out forms, or use our services.
- Automatically through cookies and similar technologies when you browse our website.
- From third-party service providers and business partners.
3. Purpose of Data Collection
- To provide and manage your account.
- To offer personalised property recommendations.
- To process transactions and deliver services.
- To communicate with you, including sending property alerts and updates.
- To comply with legal obligations and enforce our terms of service.
4. Legal Basis for Processing
- Consent: When you provide us with personal information to create an account, sign up for property alerts, or use our services.
- Contractual Necessity: To fulfill our obligations under any contract with you.
- Legal Obligations: To comply with legal requirements.
- Legitimate Interests: For fraud prevention, ensuring network and information security, and conducting business operations.
5. Data Sharing and Disclosure
- With our business partners, such as real estate agents and service providers, for the purpose of delivering our services.
- With legal authorities if required by law.
- With third-party service providers for processing and managing data on our behalf.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or destruction.
8. Your Rights
- Access: You have the right to request access to your personal data.
- Rectification: You can request correction of inaccurate or incomplete data.
- Erasure: You can request deletion of your data under certain circumstances.
- Restriction: You can request restriction of processing your data.
- Data Portability: You can request a copy of your data in a structured, commonly used format.
- Objection: You can object to the processing of your data for certain purposes.
9. Contact Us For any questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us.
Cookie Policy
1. What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help us enhance your user experience by remembering your preferences and visits.
2. Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website.
- Performance Cookies: Collect information about how you use our website.
- Functionality Cookies: Remember your preferences and settings.
- Targeting Cookies: Used for delivering relevant ads and marketing messages.
3. Managing Cookies You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
GDPR Compliance
1. Data Protection Officer (DPO)
We have appointed a Data Protection Officer to oversee our data protection strategy and ensure compliance with GDPR.
2. Data Subject Rights Under GDPR, you have the following rights:
- Right to Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request restriction on the processing of your data.
- Right to Data Portability: Request transfer of your data to another organization.
- Right to Object: Object to the processing of your data under certain conditions.
- Right to Withdraw Consent: Withdraw your consent at any time.
3. Data Transfers
We may transfer your data to third parties located outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place to protect your data.
4. Data Breaches
In the event of a data breach, we will notify the relevant supervisory authority and affected data subjects in accordance with GDPR requirements.
5. Complaints
If you have any concerns about our data handling practices, you can lodge a complaint with your local data protection authority.
This policy was last updated on Wednesday 19th June 2024.
By ensuring transparency and compliance with data protection regulations, we aim to build trust and provide a secure experience for our users.